Terms and Conditions

1. Services

Strickler Consulting Inc. builds and operates the Lead Finder App, a custom lead generation and appointment scheduling platform for home service contractors. Our contractor clients use the platform to identify and contact homeowners who may be interested in their services. All services are described in a Statement of Work (SOW) agreed upon before any build work begins.

2. SMS Messaging Terms

If you have provided consent to receive SMS messages, the following terms apply:

Program description: You will receive text messages from a contractor client on whose behalf Strickler Consulting operates the Lead Finder App. Messages may include service appointment reminders, follow-up messages, booking confirmations, and responses to your inquiries.

Message frequency:Message frequency varies based on your interaction with outreach and the contractor's follow-up sequence.

Costs: Message and data rates may apply. Contact your mobile carrier for details.

Opt-out: Reply STOP to any message to unsubscribe. You will receive one confirmation and no further messages from that campaign.

Help: Reply HELP to any message or email grant@stricklerconsulting.io for assistance.

Supported carriers: Most major US carriers are supported. Carrier support is not guaranteed for all carriers.

3. Consent and Opt-In

SMS messages are sent only to individuals who have provided prior affirmative consent. Consent is obtained through an explicit action in a prior email communication, as described in our Privacy Policy. We do not send SMS messages to individuals who have not consented.

4. Contractor Client Obligations

Contractor clients using the Lead Finder App agree to:

• Use the platform and all outreach capabilities in compliance with applicable federal and state law, including the Telephone Consumer Protection Act (TCPA) and CAN-SPAM Act.
• Not use the platform to send unsolicited messages to individuals who have not provided consent.
• Honor all opt-out requests promptly.
• Not use the platform for any unlawful, deceptive, or abusive purpose.

Strickler Consulting reserves the right to terminate access for any client found in violation of these obligations without refund.

5. Payment Terms

A one-time build fee is collected via Stripe before any build work begins and is non-refundable. Monthly usage and maintenance fees are charged at the start of each billing period. Failure to pay within 7 days of the due date may result in suspension of services.

6. Intellectual Property

All software, workflows, AI agents, and automation logic built and deployed by Strickler Consulting remain the sole intellectual property of Strickler Consulting Inc. Clients receive a license to use the platform during the active service term. Upon termination of service, all access is revoked and no code or proprietary logic is transferred to the client.

7. Disclaimer of Warranties

Our services are provided “as is” and “as available.” Strickler Consulting makes no warranty, express or implied, regarding the accuracy of lead data, the results of outreach campaigns, or the uninterrupted availability of the platform. Lead quality depends on third-party data sources outside our control.

8. Limitation of Liability

To the maximum extent permitted by law, Strickler Consulting's total liability to any party for any claim arising out of or related to our services shall not exceed the total fees paid by that party in the three months preceding the claim. Strickler Consulting is not liable for any indirect, incidental, consequential, or punitive damages.

9. Indemnification

You agree to indemnify and hold harmless Strickler Consulting Inc., its officers, and employees from any claims, damages, or expenses arising from your use of our services, your violation of these Terms, or your violation of any third-party rights.

10. Service Availability

Agents are monitored during on-call hours of 8:00 AM to 4:00 PM CST, Monday through Friday. Issues are acknowledged and triaged within 48 business hours of detection. Grant provides 72 hours written notice before any leave period.

11. Cancellation

Either party may terminate the service agreement with written notice. Upon cancellation, all agents are shut down immediately and no access is transferred to the client. No refunds are issued for prepaid monthly fees. Build fees are non-refundable.

12. Governing Law

These Terms are governed by the laws of the State of Iowa, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Polk County, Iowa.

13. Changes to These Terms

We reserve the right to update these Terms at any time. The “Last Updated” date reflects the most recent revision. Continued use of our services constitutes acceptance of the updated Terms.

14. Contact Us

Strickler Consulting Inc.
Email: grant@stricklerconsulting.io
Website: stricklerconsulting.io